Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Solihull Hospital Urgent Treatment Centre


Excellent help & care

My husband has a few serious medical health problems including stage 4 cancer. He had been complaining about pain on the left side of his lower tummy and had a very bad night, up every 30 minutes but would not let me call an ambulance. Today he was experiencing more pain around every 30 minutes. I managed with help from my neighbours to get him into my car as he is disabled and usually housebound. The service was excellent. I spoke with one of the nurses and he helped me to get him into a wheelchair. He was seen within 40 minutes. The staff were all wonderful and caring.